Full-time
CRM & Marketing
Telecaller / Lead Conversion Executive
📍 Kolkata, West Bengal
💰 ₹10,000 – ₹15,000/month + performance incentives on conversions 📈 0–2 years (freshers with good communication skills welcome; telecalling/telesales experience preferr 👥 10 vacancyies
BKRTC is hiring Telecalling Executives to work on our CRM Lead Funnel — calling prospective students, academies and program applicants who have shown interest, addressing their queries, and converting them into confirmed registrations/admissions. This role directly drives BKRTC's enrolment and revenue growth.
Responsibilities
Make outbound calls daily to leads assigned in the CRM Lead Funnel
Explain BKRTC programs, fees, and application process clearly to prospects
Handle objections and follow up persistently until a lead converts or is closed
Update lead status, call notes and next follow-up date in the CRM after every call
Meet daily/weekly calling and conversion targets
Escalate high-potential or difficult leads to the CRM & Marketing Manager
Maintain a polite, professional tone representing the BKRTC brand at all times
Explain BKRTC programs, fees, and application process clearly to prospects
Handle objections and follow up persistently until a lead converts or is closed
Update lead status, call notes and next follow-up date in the CRM after every call
Meet daily/weekly calling and conversion targets
Escalate high-potential or difficult leads to the CRM & Marketing Manager
Maintain a polite, professional tone representing the BKRTC brand at all times
Skills Required
Telecalling / Telesales, Persuasive Communication (Bengali/Hindi/English), CRM & Lead Funnel Handling, Follow-up Discipline, Objection Handling, Basic Computer/MS Office